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Technology for people with hearing impairments

Charlottetown City Hall has installed technology to improve services to people with hearing impairments. 

Thanks to an initiative of the PEI Chapter of the Canadian Hard of Hearing Association (CHHA PEI), the municipal building is now equipped with a hearing loop in Council Chambers and counter loops at the main reception and billing desks. The loops allow those with hearing assistive devices that have a telecoil to remove background noise and hear the person they are conversing with more clearly.

The Let’s Loop PEI project involved a certified technician from Better Hearing Solutions who trained local volunteers on how to install and adjust the technology. Other locations that benefited from the CHHA PEI initiative included South Shore United Church in Tryon and West River United Church in Cornwall. The project was made possible by a grant from the Canadian Hard of Hearing Association Foundation. Local audio company, Pater Audio, and the city’s IT Consultant, were able to observe and participate in the training and installation of the technology.

The looping technology involves a wire looped around an area that feeds from audio equipment. The sound signal travels through the wire to create a wireless signal that is picked up by a cochlear implant, listening device or hearing aid when it is set to ‘T’ setting. Most hearing aids or cochlear implants have the telecoil setting already. In some cases, an audiologist may have to activate it. For guidance or information, contact CHHA PEI. 

As part of Let’s Loop PEI, City Hall purchased a receiver and headphones for anyone visiting Council Chambers with a hearing impairment but no telecoil or personal device. The PEI CHHA can assist anyone who would like to learn more or who needs assistance in accessing or understanding these resources., This email address is being protected from spambots. You need JavaScript enabled to view it.,

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